Privacy Policy
Last updated: April 2026
Trust Roofing & Restoration ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website at trustroofingnc.com or interact with our services.
Information We Collect
We may collect the following types of information:
- Contact information — name, email address, phone number, and mailing address that you provide when filling out a contact form, requesting an estimate, or calling our office.
- Project information — details about your roofing needs, property address, and service preferences that you share with us during consultations.
- Usage data — information about how you interact with our website, including pages visited, time spent on pages, and referring URLs. This data is collected through analytics tools and does not personally identify you.
- Device information — browser type, operating system, screen resolution, and IP address collected automatically when you visit our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide roofing estimates
- Schedule and perform roofing services
- Communicate with you about your project, appointment, or account
- Improve our website, services, and customer experience
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device by your web browser.
You may configure your browser to refuse cookies or alert you when cookies are being sent. Please note that some features of our website may not function properly if cookies are disabled.
Third-Party Services
We may use third-party services that collect, monitor, and analyze website usage data. These services include:
- Google Analytics — for website traffic analysis and usage reporting
- Cloudflare — for website hosting, performance optimization, and security
- Third-party financing partners — if you apply for financing through our website, you will be directed to a third-party provider with its own privacy policy
These third-party services have their own privacy policies governing the use of your information. We encourage you to review their policies.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is served over HTTPS encryption, and we follow industry-standard security practices.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Phone: (910) 538-5353
- Email: Contact email coming soon
- Website: trustroofingnc.com/contact
Trust Roofing & Restoration • Wilmington, NC • (910) 538-5353